CONTACT
CRASH HAZARD HQ
Alpine Design Studio
12 Chemin des Glaciers
Chamonix, FR 74400
General Inquiries: studio@crashhazard.com
Press: media@crashhazard.com
Our team operates across mountain time zones. Please allow 24-48 hours for a response.
NEED HELP?
HOW DO I TRACK MY ALPINE ORDER?
Once your order has been dispatched from our archive, you will receive a confirmation email containing your tracking information, ensuring you can monitor its journey to the slopes.
DO YOU OFFER INTERNATIONAL SHIPPING?
Crash Hazard ships worldwide. Delivery timelines vary by region, but all international duties and taxes are calculated at checkout for a seamless delivery experience.
WHAT IS YOUR RETURN POLICY?
We accept returns on all technical skiwear within 14 days of receipt, provided items are unworn and in their original packaging. Exchanges for sizing are complimentary.
CAN I ADJUST MY ORDER AFTER PLACING IT?
Due to our rapid dispatch flow, we can only accommodate order changes within one hour of placement. Please contact our concierge team immediately for assistance.